Welcome to Skyn AI. Your privacy is important to us. This Privacy Policy explains how Skyn AI ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our mobile application. By using Skyn AI, you agree to the practices described in this policy. We encourage you to read this document carefully.
We collect information you provide directly to us during account creation and onboarding, including your name, email address, and skin profile details such as skin type, concerns, and personal goals. We also collect photos you voluntarily upload for progress tracking and AI-powered analysis. Additionally, we collect anonymised usage data to understand how users interact with the app and to continuously improve our service.
The information we collect is used exclusively to provide you with a personalised skincare experience. This includes generating AI-powered routine recommendations tailored to your skin profile, tracking your progress over time through photo analysis, sending you reminders and notifications based on your preferences, and improving the accuracy and relevance of our AI models. We do not use your personal information for advertising purposes, and we do not sell, rent, or trade your personal data to any third party.
Photos you upload are stored securely using Google Firebase Storage and are accessible only by you. These photos are transmitted to our AI provider solely for the purpose of performing skin progress analysis as requested by you. Photos are never shared with any other third parties, used for advertising, or made publicly visible.
To deliver our service, we work with the following trusted third-party providers: Google Firebase for authentication, cloud storage, and database services; our AI provider for AI-powered analysis; RevenueCat for subscription and payment management; and Firebase Analytics for anonymous, aggregated usage insights. Each of these providers operates under their own privacy policies and complies with applicable data protection regulations.
We implement industry-standard security measures to protect your data, including encrypted data transmission, secure cloud storage, and access controls. While we take every reasonable precaution to safeguard your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your personal data is retained for as long as your account remains active. You may request deletion of your account and all associated data at any time through Settings → Delete Account. Upon deletion, your data is permanently removed from our systems within a reasonable period.
You have the right to access, correct, or delete your personal information at any time. You may also withdraw consent to data processing, request a copy of your data, or raise a concern with a relevant data protection authority. To exercise any of these rights, please contact us at the address below.
Skyn AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes through the app. Continued use of Skyn AI after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at hemanthaarav@gmail.com. We are committed to addressing your concerns promptly and transparently.